Novlette Earlington

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Every day, revenue examiner Novlette Earlington and her co-workers see the lights flashing on their phones with tax questions from individuals and business owners.

“We help people find the answers to their questions, whether it’s about their income taxes or starting a business,” says Novlette. “Some people can’t afford an accountant and we are there to help them.”

Tax laws change every year and Novlette stays on top of them so she can help people.

“People are afraid to call because of the perception of the tax department,” says Novlette. “We need to collect the taxes to help run our state, but that doesn’t mean it has to be painful.”

State employees like Novlette Earlington are vital to keeping revenue coming into Connecticut. We need to keep them doing work that matters.